Monday, September 23, 2019
Personal and Professional Development Assignment - 1
Personal and Professional Development - Assignment Example The hotel is close to the Crystal Palace Theme Park Maze and is ideal for guests, who wish to ââ¬Å"explore Londonâ⬠and it has ââ¬Å"easy and fast transportâ⬠facilities to the city (Queens Hotel Crystal Palace London, 2013). Usually, visitors to London include businesspersons as well as tourists and the guests in the hotel are from the upper middle class group. Being from the educated, upwardly mobile segment, they expect very high quality of service. They also include people from a wide range of ethnic and cultural backgrounds and speak different languages. Though most of them speak good English, we often have guests from France, Germany, and South Korea etc who do not like to speak the language. I am somewhat comfortable with French and German but I do not know Korean. However, we have some staff from Asian countries and thus they are able to handle guests who do not speak English. The hotel has a good restaurant that serves multi cuisine and it is popular among many Londoners. It also has a bar and banquet hall. The hotel always has over 60 percent occupancy and it is rated over 4.8 in commercial sites. Thus, overall the quality expectation of the customers is quite high. Task-1 A. Benefits of Self-Managed Learning to Individuals/Organizations and Various Approaches to It: Employees can benefit from self-managed learning by acquiring higher qualifications that will enable them to handle their jobs better. Thus, they can earn promotions or be selected for higher positions in the same company that require higher qualifications. Besides, people who engage in self-managed learning become more confident and will be able to ââ¬Å"solve problems on their ownâ⬠(Beitler, 2005, Ch.4 p.8). Therefore, employees who pursue learning even after they are settled in a job will be able to update their knowledge and skills and will perform well in the respective job positions. This will increase their productivity and they will be able to receive all the b enefits that management offers to high performing individuals. In the modern day, with the advent of technology, various changes occur in the workplace and employees need to remain abreast of the developments. Continued self-managed learning or lifelong learning will enable them to acquire knowledge in technology and communication. From an organizational perspective, self managed learning will be highly beneficial as such individuals will be developing their learning without much liability or risk on the part of the company. Acquiring of knowledge by employees will enable them to be better motivated and it becomes advantageous to the organization as such individuals will be able to perform better in the assigned position. This will automatically increase the productivity and profitability of the company. However, evidence suggests that it is better to have a written learning agreement as it will help the employee remain focused and, besides, by incorporating it into the performance appraisal system, the organisation will attain better capability to ââ¬Å"promote, reward, capture, and benefit from individual learningâ⬠(Beitler, 2005, Ch.4 p.11). In the modern world, technology offers a wide range of approaches for self managed learning in an organisational environment. In order to determine the right approach one should be able to identify and prioritise the ââ¬Å"
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